Refund Policy
Effective date: November 12, 2026
EMT Prep Partner is sold by Grayson Perryman.
30-day money-back guarantee
If you are not satisfied, you can request a full refund within 30 days of your order date, including a subscription renewal. This applies to monthly, three-month, and lifetime Pro purchases. There is no question-completion limit for requesting a refund.
Requesting a refund
Refunds are handled by our Merchant of Record, Paddle. Visit paddle.net with your purchase details, or email EMTPrepPartner@gmail.com for assistance. Refund processing follows Paddle’s Refund Policy. Your statutory consumer rights are not limited by this policy.
Cancellation is separate from a refund
You can cancel renewal from your account’s billing page. Cancellation keeps Pro access through the paid period and does not automatically request a refund. A refunded purchase no longer provides paid access; your saved study progress is not deleted. See our Terms of Service.